DON’T LET PROBLEM PEOPLE GET TO YOU!Whether it’s a manager who keeps moving the goal posts, anuncooperative colleague, negative friend, or critical familymember, some people are just plain hard to get along with.Often, your immediate response is to shrink or sulk, becomedefensive or attack. But there are smarter moves to make whendealing with difficult people. This book explains how to cope witha ...
Paperback: 208 pages
Publisher: Capstone; 1 edition (January 7, 2015)
Product Dimensions: 5.5 x 0.7 x 8.5 inches
Amazon Rank: 156066
Format: PDF ePub fb2 TXT fb2 ebook
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Some people know exactly how to be difficult; they're the people who bring you down with their negativity, criticism or anger, they refuse to cooperate, they're irritating, frustrating and often infuriating, and if you respond to someone else's diffi...
tuations with difficult people and to focus on whatyou can change.This book will help you to:Understand what makes difficult people tick and how best tohandle themLearn ways to confidently stand up to others and resist theurge to attack backDevelop strategies to calmly navigate emotionally-chargedsituationsDeal with all kinds of difficult people – hostile,manipulative and the impossibleKnow when to choose your battles, and when to walk awayWhy let someone else’s bad attitude ruin your day? Howto Deal With Difficult People arms you with all the tools andtactics you need to handle all kinds of people – to make yourlife less stressful and a great deal easier.